|Payment of Fees
All fees are shown in U.S. Dollars and may be paid by credit card, personal check, cashier's check, or money order along with the registration form. We will e-mail an invoice to you when we receive your registration. For those interested in our payment plan,
25% of the total tour price is payable with the initial reservation in order to hold your position in the group
25% is payable at least 90 days prior to the tour departure date
The remaining 50% MUST be received at least 60 days prior to the tour departure date
Late reservations (when accepted) MUST be paid in full at that time
Cancellations / Refunds
Tour participants who have pre-paid their tour fees and need to cancel their reservations may do so without penalty by notifying us IN WRITING at our business address at least 60 days prior to the scheduled departure date for a full refund, less a handling fee of $75 per person. Any tour materials you may have received must also be returned.
Cancellations received between 30 and 59 days prior to the scheduled departure date are subject to a cancellation fee equal to 50% of their total tour fees.
Cancellations received within 30 days of the scheduled departure date are non-refundable unless we have a waiting list for that particular tour and are able to fill your spot.*
*Extenuating circumstances will be reviewed on an individual basis.
For reservations that include rental bikes for the tour, an additional deposit may be required.
Twisted Trailz Excursions, LLC reserves the right to cancel or reschedule any tour at any time by providing a full refund to those tour participants who have pre-paid their fees, or rescheduling them on another subsequent tour of their choosing of equal value.
Trip Cancellation Insurance
Because we understand that unforeseen events sometimes occur that may require you to cancel your tour reservations at the last minute, we highly recommend that all tour participants purchase Trip Cancellation Insurance from a reputable agency at the time of booking.